Responding to Negative Reviews

Proven strategies for turning bad reviews into positive brand builders

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Dania Riad

Dania Riad

Marketing Programs, EMEA

With 61% of Glassdoor users reading company reviews and ratings before making a decision to apply for a job, it’s critical that you manage your reputation on the site. To get started, first you need to address those niggly, bad reviews. Don’t worry, you’re not alone!

But what’s the best way to respond to unfavourable feedback? On this webinar you’ll learn:

  • Why bad reviews can actually be good for business

  • Best practices for responding to unfavourable reviews

  • Real examples of effective employer responses